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Help

How can we help?

Short guides for your profile, portfolio, requests and shoots.

Getting started

Set up your profile, browse work you like, then send a request when you find the right person.

  • Create your profile and add a portfolio.
  • Save the people you like.
  • Send a request with the date, place and budget.
  • Agree on the details before the shoot.

Common questions

Quick answers to what people ask most.

  • Does sending a request book the date? No. It starts a conversation. Nothing is booked or charged until you both agree.
  • If a portfolio says they're taking work, are they free on my date? Not always. Ask about your date in the request.
  • Are the sample profiles real people? No. Profiles marked as samples are only examples.
  • Someone is bothering me. What can I do? Tap Report on their profile or message, and Block to stop new messages.

Still need help?

Email us with the page you were on and what happened. Please don't send passwords or card details.

    In this section
    01Export, pause or delete your account

    What each option does, and what to do first.

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    02Write your bio with AI

    An optional helper that drafts a bio. You edit it before anything is saved.

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    03Draft your services with AI

    An optional helper that structures an offer. You check the price and details.

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    04Sharing when you're free

    Your free dates help people reach out. They don't book you.

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    05From request to finished shoot

    A request starts the conversation. An agreement puts what you both decided in writing.

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    06Spell out scope and usage

    A good agreement says what's included and what would need another talk.

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    07Keep the conversation with the project

    Talk in the project chat so everyone sees the same details.

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    08Download your data

    Get a copy of your account as a JSON file.

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    09Delete your account

    How to request deletion, and what happens to shared projects.

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    10Giving feedback on a delivery

    Be specific, be kind, and stick to what you agreed.

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    11Replying to a request

    Check it fits, ask what's missing, and say yes or no clearly.

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    12Pause requests or hide a portfolio

    Pausing stops new requests. Unpublishing takes the portfolio out of search.

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    13Your profile and portfolios

    One profile for you, and a portfolio for each craft you offer.

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    14Usage and credit

    Agree on where the work can go and who gets named, before anything is posted.

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    15Staying safe

    Share only what's needed, and use Report and Block when something feels off.

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    16Choosing your portfolio photos

    Post work you made or have permission to share, and put your best frame first.

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